FOR IMMEDIATE RELEASE
Mississauga, Ontario — June 2026
CSSTEL Announces ComView ARC: A Lightweight Operations Intelligence Platform for Real-time Alarm Visibility
CSSTEL today announced the release of ComView ARC (Alarm Reception Console), a lightweight Operations Intelligence Platform designed to give Operations teams immediate, real-time visibility into alarms generated across remote communications and infrastructure sites. ARC provides a simple, operator-focused interface that eliminates the need for complex NMS platforms, IT involvement, or multi-step onboarding workflows.
A Purpose-Built Platform for Operations Teams
ComView ARC is engineered specifically for Operations centers that require continuous situational awareness. Unlike traditional enterprise monitoring systems, ARC requires no configuration, no auto discovery, and no device management. Each ComView edge gateway automatically streams alarms to ARC, enabling Operations teams to begin monitoring immediately.
Every incoming alarm triggers instant visual and audible notifications, ensuring that no event goes unnoticed. ARC’s interface is optimized for continuous monitoring, rapid situational awareness, and quick operator response — making it ideal for mission‑critical environments such as public safety radio sites, transportation networks, utilities, and industrial RF infrastructure, and for Operations centers across organizations in any industry that manage distributed or remote‑site operations.
Real-time Alarm Intelligence from Remote Sites
ComView ARC complements the intelligence performed at the edge by receiving, parsing, and presenting alarms published by ComView gateways over MQTT. ARC provides:
How ARC Works
At each remote site, ComView edge gateways perform mediation, protocol handling, data conversion, analytics, and alarm generation. In standard deployments, these gateways publish alarms over MQTT. ARC subscribes to these alarm topics, processes incoming events, and presents them through operator-focused dashboards with optional audible and visual alerts.
For deployments requiring deeper visibility, ARC can be customized to subscribe to additional analytics topics generated by the gateway. This enables ARC to deliver site-specific visualization, trend analysis, and operational insights tailored to each customer’s diagnostic and management requirements.
Built for Extensibility and Customization
ComView ARC is developed as a customizable software platform that adapts to each Operations environment. Organizations can extend ARC with:
Representative Users and Applications
ComView ARC is designed for any organization requiring real-time visibility across remote sites, including:
Availability
The ComView platform is available now through CSSTEL and authorized partners. For more information, visit www.csstel.com or contact info@csstel.com.
About CSSTEL
CSSTEL develops intelligent monitoring and analytics platforms for mission-critical communications & IT infrastructure and remote site operations. The ComView platform provides unified telemetry, real-time analytics, and extensible applications that simplify Operations workflows and improve situational awareness across diverse equipment types and environments.
Media Contact
CSSTEL Inc.
Email: info@csstel.com
Website: www.csstel.com
A Purpose-Built Platform for Operations Teams
ComView ARC is engineered specifically for Operations centers that require continuous situational awareness. Unlike traditional enterprise monitoring systems, ARC requires no configuration, no auto discovery, and no device management. Each ComView edge gateway automatically streams alarms to ARC, enabling Operations teams to begin monitoring immediately.
Every incoming alarm triggers instant visual and audible notifications, ensuring that no event goes unnoticed. ARC’s interface is optimized for continuous monitoring, rapid situational awareness, and quick operator response — making it ideal for mission‑critical environments such as public safety radio sites, transportation networks, utilities, and industrial RF infrastructure, and for Operations centers across organizations in any industry that manage distributed or remote‑site operations.
Real-time Alarm Intelligence from Remote Sites
ComView ARC complements the intelligence performed at the edge by receiving, parsing, and presenting alarms published by ComView gateways over MQTT. ARC provides:
- Real-time alarm reception from ComView edge gateways
- Visual and audible notifications for immediate awareness
- Active alarm management with acknowledgment and clearing workflows
- Historical alarm reporting for diagnostics and trend analysis
- Customized analytics and visualization for event correlation
- Extensible integration layer for adding new site elements and data sources
- Modular interface design supporting additional views, widgets, and tools
How ARC Works
At each remote site, ComView edge gateways perform mediation, protocol handling, data conversion, analytics, and alarm generation. In standard deployments, these gateways publish alarms over MQTT. ARC subscribes to these alarm topics, processes incoming events, and presents them through operator-focused dashboards with optional audible and visual alerts.
For deployments requiring deeper visibility, ARC can be customized to subscribe to additional analytics topics generated by the gateway. This enables ARC to deliver site-specific visualization, trend analysis, and operational insights tailored to each customer’s diagnostic and management requirements.
Built for Extensibility and Customization
ComView ARC is developed as a customizable software platform that adapts to each Operations environment. Organizations can extend ARC with:
- Site-level data visualization
- Equipment status views
- Operational intelligence dashboards
- Custom workflows and alarm behaviors
- Additional monitoring applications
Representative Users and Applications
ComView ARC is designed for any organization requiring real-time visibility across remote sites, including:
- System integrators and distributors
- RF and cellular site operators
- Managed service providers (MSPs)
- Corporate IT and network Operations teams
- Public safety radio operators (police, fire, EMS)
- Transportation and railway Operations centers
- Industrial and mining RF infrastructure
- Utilities and energy providers
- Any remote site monitoring operation
Availability
The ComView platform is available now through CSSTEL and authorized partners. For more information, visit www.csstel.com or contact info@csstel.com.
About CSSTEL
CSSTEL develops intelligent monitoring and analytics platforms for mission-critical communications & IT infrastructure and remote site operations. The ComView platform provides unified telemetry, real-time analytics, and extensible applications that simplify Operations workflows and improve situational awareness across diverse equipment types and environments.
Media Contact
CSSTEL Inc.
Email: info@csstel.com
Website: www.csstel.com
©CSSTEL 2026
